How do I sign out of my Apple ID or iCloud login before selling my iPhone X?
Go to your Settings > Select Apple ID > Scroll to the bottom > Select ‘Sign Out’. To clear up definitions, your iCloud login is the same thing as you Apple ID.
What do I have to provide when selling my iPhone X?
All the information we need from you will be asked for during the few minutes you spend on creating your listing. We’ll need your full name, contact details, delivery address and the details of the device you’re selling such as the make, model, colour and if there’s any damage to it. We will also need your banking details so that you can get paid for the sale of your phone.
How do I erase all content on my iPhone X before selling it?
Remember, if you’re erasing all content, you’ll also be erasing your phone from Find My iPhone and whatever is in your iCloud account. The best way to do this is to go to your Settings > Tap ‘general’ > Choose ‘reset’ and select ‘erase all content and settings’.
Do I have to give the charger and box when selling my iPhone X?
If you include your original wall charger and cable and they are in good working condition then, you will get a higher selling price, which means more money!
Will I get more for my used iPhone X at the iStore, WeBuyPhones or Phonetradr?
- On Phonetradr you will get between R3,300 - R13,670 for the iPhone X.
- On WeBuyPhones, you can get between R5,000 - R12,500, however, these phones come straight from the seller, meaning they have not been certified or tested or have a warranty to maintain quality.
- The iStore gives a trade-in value of a maximum of R8500, however, you don’t get cash, as it is only a voucher to be redeemed in-store. In other words, you will have to buy something else with a discount.
How do I remove my phone from Find My iPhone before selling it?
To remove your phone from Find My iPhone, go into your Settings > tap ‘iCloud’ > then scroll down to ‘Find My iPhone’ and toggle off. This will remove your phone from being found by the app.
How best do I safely backup my iPhone’s data before selling it?
Go to your Settings > Sign into your Apple ID by typing in your logins or using your fingerprint > Tap iCloud > Tap the slider next to the apps you wish to backup > Scroll to the bottom of the list and select iCloud backup app > Tap ‘backup now’.
You can also do this via iTunes: Connect your phone to your computer > Open iTunes > Click on the Device icon next to the category dropdown menu on the left side > Select ‘Summary’ from the sidebar > Select ‘Backup Now’ under ‘Manually Backup and Restore’.
Do I have to pay to sell my phone on Phonetradr?
No. Listing and selling your phone is free! We do add a small fee to your selling price, however, the buyer pays for this. It also helps us give the buyer a full 12-month warranty so if something goes wrong with the phone, it’s not your problem.
Do I have to find and contact a buyer myself?
Never! Phonetradr will manage the whole process. That’s what we’re here for - we deal with the buyer to make your life easier and hassle-free!
Who will organise the collection and delivery of my phone?
Phonetradr takes care of this so you don’t have to. We even have your phone insured during transit for added peace of mind - it can’t get safer!
How do I avoid dealing with a scammer?
You will never encounter a scammer on Phonetradr.
Phonetradr is a protected platform, end-to-end, for buyers and sellers alike, so it is impossible for you to get scammed. We guarantee it! Remember, you never deal with any buyers so running into a scammer is impossible!
After I list my phone for sale, will you keep me updated?
Yes, you will receive regular emails and phone calls from our team letting you know how things are going.
Once I’ve listed my phone for sale, can I change the selling price?
Yes, you can change the price of your phone at any time. Log into your Phonetradr.com profile and go to “My Listings”. There you can drag the price slider either up or down and the price will be immediately updated on the live site. It’s as simple as that.
If my phone is taking long to sell on Phonetradr, what are my options to speed up the process?
Sometimes the demand for a specific smartphone goes up and down or there’s just a lot of people also selling the same phone. The best way to sell your phone faster is to adjust your price to be more competitive.
What if I want to cancel the listing?
You can cancel your listing at any time and if your phone is being stored with us, we will return it to you free of charge!
What makes Phonetradr so safe when selling my phone?
The safest (and most unique) aspect of selling your phone with us is that you never have to deal with the buyer. Once a buyer purchases your phone, we’ll secure the payment and get you paid before delivering it to them, so zero risk for you.
Okay, I want to sell my phone on Phonetradr. What do I do?
Simply click “Sell Now”, select the make, model, capacity and colour of the phone you’re selling. Then, we will give you a suggested selling price but you’re welcome to change it to whichever amount you’d like. Then, click “sell it” and choose from two convenient selling options:
This is an option for people that are currently using the phone they’re selling. We’ll list the phone for sale but you keep it with you until it’s sold. Only then do we collect it, inspect, verify and package it before it gets delivered to the buyer. The disadvantage here is that it takes slightly longer to sell as it’s not pre-verified and is listed with a longer delivery time frame to the buyer than a Standard Listing.
Standard Listing (recommended)
This is a great option if you’re not currently using the phone you’re selling. This way, we collect the phone from you and deliver it to Phonetradr HQ where we will complete the inspection and verification before listing your phone for sale. It gets stored in our CAT 5-certified safe with CCTV surveillance and of course your phone is also insured. It's safer with us than anywhere else!
The other benefit is your phone gets labeled as a ‘featured phone’ on our site, which means more people are viewing your listing. Also, it results in a quicker delivery time since its stored with us ready to be delivered to a buyer within 24-48 hours. And of course you get paid faster.
Ready to sell? Let’s get your phone listed!
Phones Just Sold!
These devices are off to create new memories with new owners!