Question 1

How do I erase all content and factory reset my Samsung S20 before selling it?

Accepted Answer

Swipe down from the top of the screen to pull down the Notification Shade > Tap the Settings button > Swipe up to scroll down on the settings screen > Tap Backup and reset > Tap Factory data reset > Tap reset device > Tap ERASE EVERYTHING.

Question 2

How do I sign out of my Google account on my Samsung S20?

Accepted Answer

On your phone, open the Gmail app > In the top right, tap your profile picture > Tap Manage accounts on this device > Choose your account > At the bottom, tap Remove account.

Question 3

Do I have to give the charger and box when selling my Samsung S20?

Accepted Answer

If you include your original wall charger and cable and they are in good working condition, then you will get a higher selling price, which means more money!

Question 4

What do I have to provide when selling my Samsung S20?

Accepted Answer

We’ll need your full name, contact details, delivery address and the details of the device you’re selling such as the make, model, colour and if there’s any damage to it. We will also need to verify you as a seller with a few documents such as a copy of your ID, proof of address, and a signed affidavit which we will provide for you to sign. Lastly, we will also need your banking details so that you can get paid for the sale of your phone.

Question 5

How best do I safely backup my data on my Samsung S20 before selling it?

Accepted Answer

To conduct a Google backup and restore on your Android phone, go to your Settings > Accounts > Backup and restore. From the Google account section, tap the ‘Back up my data’ switch to turn it on. If it is off, this means none of your existing data has been backed up until this point.

How do I sign out of my Google account on my Samsung S20?

Sell your Samsung Galaxy S20

Got some questions about selling your device?